Running a small business in Australia comes with big challenges and even bigger opportunities.

In this episode, discover why a CRM isn’t just for big companies — it’s essential for any team that wants to organise contacts, follow up reliably, and protect customer data in 2025.

We’ll compare top options like HubSpot, Bigin, EngageBay, and Less Annoying CRM, covering real costs, ease of use, privacy, support, and the key tech features that matter.

You can tune in for practical, actionable advice tailored for your small business.

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CRM’s mentioned

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While you’re on the website, check out my Small Business Kickstart Kit — it’s a one-page plan, social media calendar, marketing checklist, and Canva templates, all ready to go. Instant download at samhicks.com.au.

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Follow me on social media (@samhickscomau) and remember, anything is possible in business.